Excel Pacific Insurance | Privacy Policy and Terms of Use

Last Update: May 18,2017

Welcome to Excel Pacific Insurance!  We are committed to respect your privacy and protect your personal information that you provide while using this website. We gather and use certain bits of information about individuals in order to provide products and services that our customers request. We understand that some of our customers may have certain concerns regarding personal data they provide us. Please, read the following policy as it describes how Excel Pacific Insurance. protects and makes use of the information that is collected while you are using this website.

Excel Pacific Insurance reserves the right to modify this Privacy Policy and Terms of Use page without notice in accordance with the changes the head of the company makes. The current version of the privacy statement will always be published on this page for your consideration.

Terms and Conditions of Website Use:

Excel Pacific Insurance has an exclusive ownership of the excelpacificinsurance.com including certain website content, software tools as well as the right to advertise products and services that are delivered by the Canadian insurance providers we have a contract to work with.

Please note that descriptions of insurance products that are promoted on this website represent only a general summary of the official conditions and other information outlined in a Policy Wording for each corresponding insurance product. Policy Wordings are available for download from our website. In case of any discrepancy concerning the insurance products’ conditions, the information noted in Policy Wordings will prevail over what is stated on this website.

As a website visitor, you are granted a limited access to our online resources including viewing the website content i.e. blog posts, information concerning product’s description, calculating personal insurance quotes, leaving offline messages, communicating with insurance advisors, etc.

Reproduction or replication of this website’s content including text, video, audio, images, etc. is strictly prohibited. Links to this website are allowed without notifyingExcel Pacific Insurance only for individual purposes such as service recommendation. Any other linking to the web domain of excelpacificinsurance.com is absolutely prohibited unless it is agreed to byExcel Pacific Insurance before the link is posted.

Please, note that Excel Pacific Insurance is not liable for any sort of damage caused by the use of this website and the information available on it at the moment to the extent that is permitted by law.

Privacy Statement:

By using this website you agree to the Terms of Use and Privacy Statement described on this page. If you leave your personal information on this website, it will only be used in the ways described below.


Data Collection

We gather non-personal as well as personal information to get a better insight on how website visitors use this portal in order to provide them with relevant and up-to-date information regarding the subject matter.

We may collect the following data:

  • Personal Information including age, status in Canada, etc.
  • Contact information including email address, phone numbers, etc.
  • Other data that are relevant to client’s inquiries upon his or her approval.
  • Information pertaining to special offers and surveys.
  • Non-personal statistics of web resource usability


Data Use

Collecting customers’ data helps us understand what you are expecting from the company and allows us to improve our services.More specifically, we may use collected information:

  • For our own internal records
  • To improve the products and services we provide
  • To contact you in response to a specific inquiry
  • To customize the website for your convenience
  • Store information about your preferences


Links to Other Websites

Our website may contain links to other info portals including various websites. Please note that we have no control of websites outside the Excel Pacific Insurance domain. If you provide any information to a website we have a link to, we are not responsible for its protection and privacy. Always be careful when submitting your personal data to other websites. Read the website’s data protection and privacy policies before you disclose your personal information. 

Legal Disclaimer

We will never lease, distribute or sell your personal information to any third party or a government organization unless we have your permission or the Canadian law requires us to disclose it. Any personal information we keep about our customers is securely stored and processed under our data protection policy.


If you have any questions regarding this policy, please email us at office@excelpacificinsurance.com, call at 1-604-875-8878 or send us a regular mail to 201-640 West Broadway, Vancouver, BC V5Z 1G4.